Refund policy

Due to the perishable nature of coffee, we do not accept returns for change of mind.

1. Damaged or Incorrect Orders

If you receive:

• The wrong product
• A damaged item
• A faulty product

Please contact us within 7 days of delivery with photos and your order number.

We will:

• Replace the product, or
• Issue a refund where appropriate

2. Subscription Cancellations

You may:

• Pause
• Modify
• Cancel your subscription at any time before your next billing date.

3. Non-Returnable Items

We cannot accept returns for:

• Opened coffee bags
• Change of mind
• Incorrect grind selection